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Effective Date: March 20, 2025

Welcome to T-Ferrell Wiley Ministries! We are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://tferrellwileyministries.org/  (the “Site”) or purchase tickets through our services. Please read this policy carefully. By using our Site or services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect information from you in the following ways:

a. Information You Provide

  • Personal Information: When you purchase tickets, create an account, or contact us, we may collect:
    • Name
    • Email address
    • Billing address
    • Payment information (e.g., credit card details)
    • Phone number (optional)
  • Account Information: If you create an account, we collect your username, password, and any preferences you set.
  • Customer Support: Information you provide when contacting us, such as inquiries or feedback.

b. Automatically Collected Information

  • Usage Data: We collect data about your interactions with the Site, including:
    • IP address
    • Browser type and version
    • Pages visited
    • Time and date of visits
    • Time spent on pages
  • Device Information: Details about your device, such as operating system, device type, and unique identifiers.
  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can manage cookie preferences through your browser settings.

c. Information from Third Parties

  • Payment Processors: We work with third-party payment providers (e.g., Stripe, PayPal) who may share transaction details with us.
  • Event Partners: If you purchase tickets for events hosted by our partners, they may provide us with additional details related to your purchase.

2. How We Use Your Information

We use your information for the following purposes:

  • Ticket Sales and Fulfillment: To process your ticket purchases, send confirmations, and deliver tickets (e.g., via email or mobile).
  • Account Management: To create and maintain your account, including login authentication.
  • Customer Support: To respond to your inquiries and to provide assistance.
  • Marketing: To send you promotional offers, event updates, or newsletters (you may opt out at any time).
  • Analytics: To analyze Site usage, improve our services, and enhance user experience.
  • Legal Compliance: To comply with applicable laws, regulations, or legal processes.

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

  • Service Providers: With trusted third parties who assist us in operating the Site, processing payments, delivering tickets, or conducting marketing (e.g., email services, hosting providers). These providers are bound by confidentiality agreements.
  • Event Organizers: With event organizers or venues to fulfill ticket purchases or verify attendance, limited to necessary details (e.g., name, ticket ID).
  • Legal Obligations: When required by law, such as in response to a subpoena or to protect our rights, safety, or property.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4. Your Choices and Rights

You have control over your personal information:

  • Account Settings: Update your account details or delete your account by logging in or contacting us.
  • Marketing Communications: Opt out of promotional emails by clicking “unsubscribe” in any email or contacting us.
  • Cookies: Adjust your browser settings to block or delete cookies (note that this may affect Site functionality).
  • Data Rights: Depending on your location, you may have rights to:
    • Access your personal data
    • Correct inaccurate data
    • Delete your data
    • Restrict or object to processing
    • Receive your data in a portable format To exercise these rights, contact us at [email protected].

5. Data Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse. However, no online system is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy (e.g., to process your ticket purchase or maintain your account) or as required by law. For example:

  • Transaction data is kept for [X years] for accounting and legal purposes.
  • Account data is retained until you delete your account, after which it may be archived for a limited period.

7. Children’s Privacy

Our Site and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected such data, we will take steps to delete it.

8. Third-Party Links

Our Site may contain links to third-party websites (e.g., event venues, payment processors). We are not responsible for the privacy practices of these sites. Please review their policies before providing personal information.

9. International Data Transfers

If you are located outside [Country of Operation], your information may be transferred to and processed in [Country of Operation], where our servers are located. We ensure appropriate safeguards are in place for such transfers, in compliance with applicable laws.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Effective Date.” We encourage you to review it periodically. Your continued use of the Site after changes constitutes acceptance of the updated policy.